Shipping Information USA
Unless otherwise agreed, shipping will be carried out to the address provided by the customer at checkout.
For our shipments we use FedEx and cannot deliver to APO/FPO addresses or P.O. boxes.
The risk shall be transferred to the customer when the goods are collected by a forwarder or carrier, in any case when they leave of the warehouse of côte&ciel.
The terms and conditions of FedEx will apply. Click for more information on FedEx services.
We usually dispatch orders on a daily basis from our warehouse in California and aim to dispatch all orders within 48 hours (Monday - Friday). We do not offer weekend delivery.
Depending on the selected shipping method, FedEx will deliver your parcel according to their services. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
For Standard Shipments the estimated delivery time (after pick up by FedEx) is 1-6 days (depending on your location, it may also take longer).
côte&ciel is not responsible for any delays caused by destination customs clearance processes.
Shipping during Sales
During sales periods there may be a delay in dispatch due to the high volumes of orders to be processed and fulfilled.
We offer free standard shipping (1-6 business days) on all orders over $100. There is a $12 shipping fee for orders under €100.