Warranty

côte&ciel Warranty
côte&ciel’s warranty obligations for its products are limited to the terms set forth below: côte&ciel warrants côte&ciel-branded product covers critical material defects and critical workmanship defects under normal use for the following periods. When the product is purchased from an authorized reseller and its official eStore (www.coteetciel.com), côte&ciel offers a one (1) YEAR warranty from the date of original retail purchase on its Bags category by the original end-user purchaser, whereas it offers six (6) MONTHS warranty on its other products categories (such as sleeves, pouches). If a valid claim is received by côte&ciel within the Warranty Period, at its option, côte&ciel will either (1) repair the hardware defect; (2) exchange the product with a product that is new, or (3) refund you with the price paid for the Product. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes côte&ciel’s property. When a refund is given, the product for which the refund is provided must be returned to côte&ciel and becomes côte&ciel’s property.
Limitations of Warranty
côte&ciel’s warranty covers only the Product when it is purchased through an authorized reseller or the côte&ciel eStore. For products bought on the côte&ciel eStore, please contact us at store-americas@coteetciel.com, for products purchased at an authorized reseller, please refer to them directly. The warranty applies only to a côte&ciel Product even if it is sold or packaged with other non-côte&ciel products. The warranty is limited to damages incurred by normal use of the Product and excludes damages caused by incident, misuse or abuse. The warranty does not apply to damages caused by normal wear and tear such as abrasions and the marks of normal wear and tear.
No Other Warranties
The warranty and its limitations set forth in this document are exhaustive and cannot be substituted by any other warranty given by any côte&ciel reseller, agent, distributor, or employee. This warranty does not preclude the application of the legal warranties in favor of consumers.
Damages Limitation
To the maximum extent permitted by law, côte&ciel shall not be liable for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including without limitation any costs of replacing personal property, or costs of recovering or reproducing any program or data stored in a device used with or carried in the côte&ciel Product.
 
In the event of any inconsistency between the English version and the Chinese/Korean versions of this agreement, the English version of this agreement will prevail.