Welcome to our eStore for USA, Canada & Mexico. If your location and shipping destination is in Europe, please visit our eStore for Europe. If your location and shipping destination is in Asia-Pacific, please visit our eStore for APAC.
Unless otherwise agreed the shipping will be carried out to the address given by the customer. Periods of delivery are nonbinding, unless otherwise expressed.
Free Standard Shipping.
Express Shipment: from 9.90 USD to 29.90 USD
Canada & Mexico:
Standard Shipment: from 9.90 USD to 29.90 USD
Express Shipment: from 19.90 USD to 39.90 USD
Shipping rates are calculated at check out and vary according to the content of your basket.
We use FedEx for delivery, and therefore are unable to deliver to APO/FPO addresses, as well as P.O. Boxes. We do not offer Saturday delivery.
PLEASE NOTE: Some countries may have restrictions on the receipt of specific items.
We usually dispatch orders on a daily base (business days only) from our Warehouse in:
Clifton Park, New York, 12065 United States
and we use FedEx as our Shipping Partner.
Dependent on the selected shipping method, Standard Shipping or Express Shipping, FedEx will deliver the picked up parcel according to their services:
For Standard Shipping, the usual Shipping time (after Pickup by FedEx) is between 4-6 days, but dependent on the delivery location can also take longer.
For Express Shipping, the usual Shipping time (after Pickup by FedEx) is 3 days, but dependent on the delivery location can also take longer.
More information on the FedEx services can be found here:
Shipments outside United States
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. You will be responsible for paying additional charges for customs clearance; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; please contact your local customs office for further information. Additionally, when ordering from coteetciel.com, you are the importer and must comply with all laws and regulations of the destination country. You authorize us to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise and advance (on your behalf) any duties and taxes owed by you.
All shipments will be carried out through FedEx. The terms and conditions of FedEx will apply additionally and can be called under www.fedex.com. Please note that we aim to dispatch all orders within 48 hours (Monday-Friday). Estimated delivery times are to be used as a guide only and commence from the date of dispatch, Côte&Ciel is not responsible for any delays caused by destination customs clearance processes.
If the customer has special requests concerning the type of shipment, e.g. express shipment, the additional costs shall be charged. The risk shall be transfered to the customer when the goods are transfered to a forwarder or carrier, in any case when they leave of the warehouse of Côte&Ciel / Paper Rain America Inc..