Shipping Information

Welcome to our eStore for USA, Canada, Mexico. If your location and shipping destination is in Europe, please visit our eStore for Europe. If your location and shipping destination is in Asia-Pacific or Australia, please visit our eStore for APAC.

Unless otherwise agreed, the delivery will be carried out to the address given by the customer. Delivery timing are non-binding, unless otherwise stated.
Prices
United States
Standard
From 7.50 USD to 13.90 USD
6-7 business days
 

Express
From 9.90 USD to 29.90 USD;
3-5 business days

 

Canada and Mexico
Standard
From 9.90 USD to 29.90 USD;
6-7 business days

Express
From 19.90 USD to 39.90 USD;
3-5 business days
 
We usually dispatch orders on a daily base (business days only) from our Warehouse in: Torrance, California 90502 United States.
For our shipments, we use FedEx and can't deliver to APO/FPO addresses, as well as P.O. Boxes. We do not offer Saturday delivery. Depending on the selected shipping method, FedEx will deliver your parcel according to their services:
For Standard Shipments, the usual delivery time (after pick-up by FedEx) is between 3 to 5 days, depending on your location it might also take longer. For Express Shipments, the usual delivery time (after pick-up by FedEx) is 1 to 3 days depending on your location it might also take longer.

PLEASE NOTE: Some countries may have restrictions on the receipt of specific items.
All shipments will be carried out through FedEx. The terms and conditions of FedEx will apply additionally and can be called under www.fedex.com. Please note that we aim to dispatch all orders within 48 hours (Monday-Friday). Estimated delivery times are to be used as a guide only and commence from the date of dispatch, côte&ciel is not responsible for any delays caused by destination customs clearance processes.

If the customer has special requests concerning the type of shipment, e.g. express shipment, the additional costs shall be charged. The risk shall be transferred to the customer when the goods are collected by a forwarder or carrier, in any case when they leave of the warehouse of côte&ciel INC.
Shipments outside the United States

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. You will be responsible for paying additional charges for customs clearance; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; please contact your local customs office for further information. Additionally, when ordering from coteetciel.com, you are the importer and must comply with all laws and regulations of the destination country. You authorize us to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise and advance (on your behalf) any duties and taxes owed by you.

Package Tracking