Contact Service

We handle requests between Monday and Friday, from 10am to 7pm CET, and we always try to answer within 24 hours. To enable us to reply as quickly as possible, please write your request in English.
FAQ
Answers to some of our customers’ most common queries are available on line. Check out our FAQ to find you answer.
Returns
You can return or exchange your item within 14 days. To find out more, take a look here: Returns
Warranty
Have a warranty question? Our whole warranty policy is outlined here: Warranty
Store Locator
We are stocked in leading retailers across the globe. Find your nearest here: Store Locator or buy online at coteetciel.com
Contact us
To enable us to answer your question as quickly as possible. Please include as many details as you can and always include your order number, shipping number or invoice number. We are also reachable during working hours at the following number: +33 1 58 30 84 63

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